The present general conditions of contract (d & rsquo; hereinafter also the "Terms") govern the & rsquo; offered by the Distribution Bunch Books (d & rsquo; hereinafter also "THE CLUSTER") of products of www.ilgrappolovini.com (d & rsquo; hereinafter the "Site").
The General Conditions must be accepted from & rsquo; User & Outdoors; act of registration on the Site, in order to take advantage of the offers made therein, and to proceed to & rsquo; purchase of products.
THE CLUSTER reserves the right to modify at any time in whole or in part the General Conditions, notifying the Members through the Site with notice of at least 30 days, if they changed the mode & agrave; to use the products and services offered. Users are therefore required to periodically visit this page, so we can inform you about the conditions applied. It is understood the & rsquo; use of the Site following such modifications implies the tacit acceptance of the same.
The site & egrave; owned & agrave; Distribution The Bunch snc, headquartered in Follonica (GR), IT58022, Crafts Via 82, VAT 01464340536. The products on the site are sold by THE CLUSTER directly in the form of drop-shipping (d & rsquo; now forward also "Direct Sales").
The products can be sold both through permanent catalog or through formulas of "flash-deal" or promotions that provide for availability & agrave; of the products subject to quantitative limits and / or time. L & rsquo; & egrave product offerings; relating to food categories, alcoholic and accessories (wines, sparkling wines, rum, brandies, other super-alcohol, packaged products such as sauces, honey, canned meat and other food products and accessories for the preparation, consumption or food storage) .
As a result of a purchase transaction, will release THE CLUSTER & agrave; all & rsquo; d & rsquo User confirmation, order and the & rsquo; indication.
The site caters exclusively to users who have reached 18 º year of age & agrave ;. Navigation and use of the services offered to & rsquo; internal Site shall be made available upon registration process.
Registration & egrave; Free. Users who register on the site will have to provide some personal information and follow all the steps in the procedure (d & rsquo; hereinafter also the "Complete Registration"). At the time of registration will be complete & agrave; required & Outdoors; user to choose a username (email) and a password, that & rsquo; we shall not give in even temporarily to third parties and to keep with due care, diligence and confidentiality in its responsibility & agrave ;, constituting such credentials the only means to identify the & rsquo; and to validate user access to its offerings. L & rsquo; & egrave User therefore; informed that all acts performed through the & rsquo; use of those credentials, will be attributed to him and shall be binding on him.
L & rsquo; User & egrave; must immediately inform THE CLUSTER of any unauthorized use or misuse of his credentials or to report any violations by third parties. If THE CLUSTER findings of violations potr & agrave; at its discretion inhibit the & rsquo; access, permanently delete the information contained in it or refuse & rsquo; opening new accounts by the same user.
At any time the & rsquo; & User potr agrave; update and / or change or request deletion of the information provided during the registration. In case of cancellation request but THE CLUSTER potr & agrave; temporarily maintain, in whole or in part, this information for the sole purpose of implementing any purchases made and / or be able to conclude the accounting and tax.
The Registration Complete & egrave; needed to proceed to & rsquo; purchase of products and to access summary information relating to activities & agrave; made from & rsquo; user on the site (including the "My Account").
& Egrave; also permitted Partial Registration Site (d & rsquo; hereinafter also "Registration Partial"), through the & rsquo; inclusion of only email address of & rsquo; user. Registration Partial allows the & rsquo; you only receive the newsletter, and also not to proceed to & rsquo; purchase of products and / or services, or in any case to do other work on the site.
Subject offerings THE CLUSTER & egrave; l & rsquo; buying goods at the prices indicated on the Site & Outdoors; address www.ilgrappolovini.com.
THE CLUSTER reserves the faculty & agrave; not to process orders received from parties other than the "consumer" in accordance & agrave; of its trade policy. Anyway THE CLUSTER does not sell alcohol to persons who are under 18 º year of age & agrave ;. Sending orders, the consumer guarantees that the person ordering and, if it were different, the recipient of the goods are both of age & agrave; more than 18 years.
The prices are expressed in Euro and are inclusive of VAT. The costs of returning the goods can be d & rsquo; fixed or variable amount, calculated according to weight, the number of items selected and / or all & rsquo; address of destination of goods. Shipping charges may also be included in the sale price of some items or be free in case l & rsquo; total amount of & rsquo; order exceeds a certain value. L & rsquo; User & egrave; always informed of & rsquo; amount of postage before concluding the purchase process and make payment.
The images accompanying the data sheets of a product or a & rsquo; offer may not be fully representative of its features but differ in color, size, and accessories in the figure. All information supporting all & rsquo; purchase are intended as mere material for general information, not due therefore to the real characteristics of a single offer.
The validity & agrave; tenders may be subject to quantitative limits or temporal, which exhausted, could not be more & ugrave; available. The date of validity & agrave; and / or the available quantity of offers are contained in the Site in a way that allows all & rsquo; user to become acquainted. THE CLUSTER potr & agrave; change at any time at its discretion the length or amount of a & rsquo; offer, provided that give & agrave; Following the orders placed during the term of a particular offer. A & rsquo; & agrave potr offer; pi & ugrave be published; times in time. In some cases & egrave; possible that the availability & agrave; terms of an asset at a later date to & rsquo; purchase: in these cases THE CLUSTER, if the necessary conditions, provveder & agrave; to repay the & rsquo; User. & Egrave; altres & Igrave; possible that for certain offers of goods is not guaranteed a specific variant and will & agrave; required & Outdoors; user to specify one or more & ugrave; preferences at the time of & rsquo; purchase: in such circumstances the & rsquo; User & egrave; conscious, which you might & agrave; receive a variant of the product different than that used during the purchase.
In the case of promotional sales or through formulas flash-deal as specified above, the full price indicated in & rsquo; offer ("Strike Price") and in which & egrave; calculated the discount that may apply THE CLUSTER & ograve; correspond to:
(i) the list price to the public indicated by the supplier;
(ii) the results of surveys of the market.
The methods & agrave; calculation of the price Strikethrough vary from product to product.
Having taken note of the conditions of & rsquo; offer, l & rsquo; & User potr agrave; Finally l & rsquo; purchase by following the steps on the Web site.
Before the finalization of & rsquo; & agrave purchase will come; A summary that will & agrave; given the unit cost of the goods selected and the total, in the case of purchase of more & ugrave; quantity & agrave; the same item or different items. The cost of any shipping, delivery or postal charges can & ograve; be fixed or variable, calculated based on the weight of the goods, the number of items selected and / or all & rsquo; destination address indicated by & rsquo; user during the purchasing process. Shipping charges may also be included in the sale price of some items or be free in case l & rsquo; total amount of & rsquo; order exceeds a certain value. L & rsquo; User & egrave; always informed of & rsquo; amount of postage before concluding the purchase process and make payment.
Once concluded the & rsquo; purchase, & rsquo; & User will have agrave; proceed to payment, that will be & agrave; made against THE CLUSTER.
Following the successful payment, l & rsquo; & User receive agrave; a confirmation email containing information about all & rsquo; offer purchased. The email will contain & agrave; also a reference to the General Conditions of Contract. The confirmation will contain & agrave; a summary of & rsquo; delivery and billing address. The shipment of goods is carried out within the time specified in & rsquo; offer. In the case of tenders in time (flash-deal), the goods potr & agrave; be sent to & rsquo; user after the expiry of the same. In the absence of confirmation, l & rsquo; & potr purchase not agrave; deemed validly concluded. In this case, if the & rsquo; amount of non-purchase were to be mistakenly charged to & rsquo; User, the same sar & agrave; required to promptly notify THE CLUSTER, emailing & nbsp; email@example.com , in order to enable THE CLUSTER verify the & rsquo; happened and If you proceed to the refund of the amount paid.
The methods of payment accepted, unless otherwise specified or agreed with the & rsquo; User, are: credit cards and prepaid cards of Visa, Mastercard, Postepay, Aura card, PayPal card, with PayPal accounts and by bank transfer. THE CLUSTER potr & agrave ;, in some or all cases and at its sole discretion, offer the mode & agrave; alternative means of payment on delivery (cash on delivery).
L & rsquo; debit indebtedness is made, unless otherwise specified in the terms of & rsquo; offer, upon confirmation of payment. In the case of bank transfer, upon confirmation of & rsquo; order, will be given the bank details (IBAN), l & rsquo; transfer amount and the order number. Payment by bank transfer will have & agrave; within the deadlines may be specified but no later than 10 days from the confirmation d & rsquo; order, period beyond which it may not be possible to guarantee that & rsquo; evasion of goods: in this case THE CLUSTER provveder & agrave; credit the sender, at no additional cost and by bank transfer, l & rsquo; any payment received after the deadline.
If the & rsquo; User is aware of having provided incorrect and / or incomplete information about its generality & agrave; or l & rsquo; address the shipment of goods, & egrave; it must inform us immediately and within the terms of order fulfillment, sending an email to & rsquo; address & nbsp; firstname.lastname@example.org . In all cases the & rsquo; User & egrave; l & rsquo; solely responsible for the & rsquo; & agrave possible indication of generality; delivery address or incorrect and / or incomplete, resulting possibility & agrave; loss of the amount paid when the goods are delivered to strangers.
THE CLUSTER & egrave; very attentive to the safety of its users. THE CLUSTER is not and does not keep track of evidence of payment (eg: credit card numbers), which are treated by the suppliers of the payment service. L & rsquo; actual payment is in fact after transferring the & rsquo; User on a secure page, encrypted banking service (PayPal Pro). Only a transaction has occurred, the service provider bank tells THE CLUSTER l & rsquo; outcome of the payment, without giving any information regarding the credit card used. For this reason, THE CLUSTER has no power on & rsquo; refusal of the credit card used for payment. THE CLUSTER not potr & agrave; therefore be held liable in any way for direct or indirect consequences arising from & rsquo; use credit cards as part of & rsquo; user to execute the payment for goods and / or services purchased.
THE CLUSTER pu & ograve; issue of discount codes (d & rsquo; hereinafter also "Voucher") that & rsquo; & User potr agrave; Use all & rsquo; act of & rsquo; purchase of products. The vouchers are issued in the form of alphanumeric code and their value (in euro) & egrave; unquestionably established and in its sole discretion from THE CLUSTER. The Voucher potr & agrave; be inserted from & rsquo; in User & rsquo; special field "Voucher" to the time when all proceeds & rsquo; s inclusion & rsquo; order. The Voucher cos & Igrave; entered verr & agrave; reduced automatically, and before payment, from & rsquo; total amount of & rsquo; order excluding any shipping charges. The Voucher are generally usable by & rsquo; user for a limited period of time, which will not be exhausted pi & ugrave; usable. The Voucher can & ograve; be subject to a minimum amount below which the & rsquo; use of the same will not be & agrave; possible. Unless otherwise specified, the Voucher & egrave; personal and tied to & rsquo; s & rsquo Account; User and potr & agrave; It is used for a single purchase, after which will come & agrave; automatically invalidated. The Voucher can not be sold, assigned and / or transferred to third parties except with the & rsquo; express permission of THE CLUSTER. THE CLUSTER reserves the faculty & agrave; Voucher to cancel any previously issued, even before the deadline, without the & rsquo; obligation of having to justify the reason and without the right to indemnity & agrave; or compensation. THE CLUSTER potr & agrave; altres & Igrave; issuing vouchers in favor of the Members who will invite acquaintances, friends and family to see offers of the Site and to register on the same. For the & rsquo; completion of this procedure, the site provides some features & agrave; such as "Tell a friend", "send an email to offer", "Share on Facebook", "Twitter", other social networks etc. For each new guest who buys a & rsquo; offer within a specified time period, THE CLUSTER potr & agrave; recognize all & rsquo; User a Voucher, the value determined from time to time at the discretion of THE CLUSTER, to use on your account for a subsequent purchase. THE CLUSTER reserves the faculty & agrave; eliminate Voucher issued to users who make improper use, without prior notice and without the right to indemnity & agrave; or compensation.
THE CLUSTER accept orders for delivery exclusively on the Italian territory, including the islands, with the exception of San Marino, CITY Vatican, Livigno and Campione d & rsquo; Italy. The shipping of the goods takes place within the maximum time may be specified in the conditions of & rsquo; offer and, for the time offers (flash-deal), with effect from the end of it and reported the confirmation of purchase. Anyway THE CLUSTER, unless otherwise indicated on the product page, is committed to deliver the goods within 10 working days from the date of & rsquo; order. In the remote event that the goods become unavailable for any reason after the receipt of & rsquo; order, sar & agrave; issued a refund of the payment received, if any, at no cost to the & rsquo; User. L & rsquo; & User potr agrave; be informed via email when the product is shipped from THE CLUSTER, in the case of Direct Sales.
All & rsquo; & User will agrave; statement, if available, the name of the carrier and the tracking number of the consignment (waybill or "Tracking"), through which it will be & agrave; You can track status. This information, if available, will be visible to & rsquo; s internal & rsquo; User Account.
THE CLUSTER can not & ograve; ensure that pi & ugrave; purchased products are delivered simultaneously with a single shipment, n & eacute; that any other shipments arrive at their destination simultaneously. Is not serious; possible to guarantee a date or a specific time of delivery Since & eacute; There & ograve; It depends on the courier, from & rsquo; destination address and the subject of delivery charge. THE CLUSTER not potr & agrave; therefore be liable for any direct or indirect consequence resulting from these timing. The delivery of the order means, unless otherwise specified in the purchase process, at street level.
In the case of shipment of bottles, packaging THE CLUSTER uses patented and approved by the carrier, designed to ensure the & rsquo; integrity & agrave; of the product. In any case, all & rsquo; act of delivery of the goods by the courier, the & rsquo; & user will agrave; required to verify that & rsquo; packaging is not damaged, or otherwise altered, including the sealing materials (adhesive tape or) or that there are no leakage. Any damage & Outdoors; packaging and / or product will be from & rsquo; User immediately notified, subject to control written (and specifying the reason for the reserve, eg. "Packaging broken", "Packaging crushed", etc.) on paper delivery courier. Once signed this document, the & rsquo; User potr & agrave; pi & ugrave; make any objection about the characteristics of the goods. Any problems with the & rsquo; integrity & agrave; physical, correspondence or completeness of the products received must be reported within 3 days after delivery, by writing an email to: & nbsp; email@example.com.
In the case of non-delivery of goods within the timeframe specified, the & rsquo; & User will agrave; to notify it to THE CLUSTER, which provveder & agrave; to check with the carrier, the shipping status and l & rsquo; anomaly. Following a failure of delivery (for example parcel lost or destroyed during transport), THE CLUSTER provveder & agrave; perform in the case of Direct Sales or, in the event of direct selling in mode & agrave; drop shipping, sending a new product, the consistent availability & agrave; the same in stock, without additional charges or burdens for the & rsquo; user, that is, to repay in full the & rsquo; order when selling Direct (directly or through THE CLUSTER).
THE CLUSTER work diligently and in good faith in selecting suppliers, checking the & rsquo; effective & fitness agrave; thereof to supply the products in quantity & agrave; and according to the features described in the offer to purchase, except that IL CLUSTER can not & ograve; be responsible for personal injury arising from any breach by the producers. In any case, THE CLUSTER not potr & agrave; ensure completeness n & eacute; the content of the information provided by the Supplier or, n & eacute; the perfect match as described in the description of the product or of & rsquo; offer with the product actually delivered, cos & Igrave; as the legality & agrave; s & rsquo; use by the Supplier or images, videos and brands. L & rsquo; User & egrave; aware altres & Igrave; that the images used on the proposals can sometimes be just as indication and not always accurately represent the product delivered. . Complaints should be sent directly through email to & rsquo; address contained in the confirmation of purchase, for knowledge even to firstname.lastname@example.org provveder & agrave; to indicate the mode & agrave; test, repair or replace the goods, or to authorize THE CLUSTER to issue a refund in favor of & rsquo; User. In the case of Direct Sales, THE CLUSTER sar & agrave; directly responsible for compliance & agrave; products under warranty. In case of products that may be non-compliant, the & rsquo; & User contatter agrave; THE CLUSTER by sending an email to: email@example.com THE CLUSTER provveder & agrave; in such cases to indicate a repair center suitable for the inspection and repair of the goods under warranty or to provide for the withdrawal of the product and the subsequent repair or replacement or to be repaid by crediting the title originally used for payment or all & rsquo; emission Voucher amounting to & rsquo; amount of product purchased. In any case, the legal guarantee & egrave; for the consumers or to persons who have made a purchase on THE CLUSTER for purposes unrelated to & rsquo; & agrave activities; trade, business, craft or profession.
L & rsquo; User requiring a performance for purposes unrelated to his activities & agrave; professional has the right to terminate the purchase contract concluded with THE CLUSTER without any penalty payment agrave; and without giving any reason, within 14 working days pursuant to the effects of & rsquo; art. 52 paragraph 1 of the Consumer Code, from the day of receipt of the purchased product on THE CLUSTER. The withdrawal potr & agrave; be exercised by the customer, within the meaning of & rsquo; art. 54 paragraph 1 of the Consumer Code, using the withdrawal form set out in & rsquo; Annex I, part B of the Consumer Code, or by using the link available at: https://www.ilgrappolovini.com/dirittoRecesso.html or submitting any other explicit statement of its decision to terminate the contract, or by letter to be sent to / r, a Distribution Bunch snc, Via Craft 82 - Follonica (GR) or by email at IT58022 & rsquo; address href="mailto:firstname.lastname@example.org"> @ ilgrappolovini.com & nbsp; or by fax to +39 0566 56128 also all & rsquo; email address indicated the confirmation page of purchase and also in & rsquo; User Accounts, bringing knowledge also THE CLUSTER. The letter a / r, l & rsquo; email or fax must contain the & rsquo; information on the product and the order number. L & rsquo; burden of proof as to the proper exercise of the right of withdrawal in accordance with the above procedure, & egrave; a load of & rsquo; User.
Following the proper exercise of the withdrawal, unless THE CLUSTER not withdraw the benefit directly, l & rsquo; & User will have agrave; l & rsquo; burden to return the property without undue delay and in any event within 14 days from the date on which the & rsquo; User announced in THE CLUSTER its decision to terminate the contract pursuant & rsquo; art. 54, c. 4. L & rsquo; & User will have agrave; apply, on & rsquo; packaging, conspicuously the document received from THE CLUSTER following the notification of withdrawal of the above, which are already & agrave; indicated the & rsquo; shipping address and details of all & rsquo; order to identify the return destination. We recommend all & rsquo; user to insert a copy of this document also all & rsquo; s internal & rsquo; packaging, in order to prevent loss or l & rsquo; & agrave impossibility; identify the rendered once arrived in stock. The costs of shipping the goods will be borne by the & rsquo; User, except in cases where THE CLUSTER has informed himself about it all & rsquo; note of the conclusion of the contract, in accordance & agrave; all & rsquo; art. 57 paragraph 1 of the Consumer Code.
THE CLUSTER reserve the faculty & agrave; to verify that the property, which the & rsquo; User & egrave; solely responsible pursuant & rsquo; art. 57 paragraph 2 of the Consumer Code, is in the same state in which & egrave; It was delivered or that the product has been altered in its original status and preserve, to the extent possible, their original label and packaging. In case this is not available, the & rsquo; & User will agrave; You must return the product suitably packed, in order to maintain the & rsquo; integrity & agrave ;. THE CLUSTER pu & ograve; refuse to accept a withdrawal for food that have been consumed even partially. Under & rsquo; art. 59 of the aforementioned Consumer Code are excluded from the possibility & agrave; withdrawal of the goods made to measure or personalized or which, by their nature, can not be returned or are subject to rapid deterioration or alteration.
It is in any case understood that, with respect to services, the right of withdrawal does potr & agrave; be exercised by & rsquo; User after complete delivery of the products by THE CLUSTER if the provision itself began with the & rsquo; express agreement of & rsquo; User and has accepted to lose the right to withdraw as a result of the full implementation of the service by THE CLUSTER.
In any case, within the meaning of & rsquo; art. 59 of the Consumer Code, are excluded from the possibility & agrave; withdrawal of the goods made to measure or personalized or which, by their nature, can not be returned or are subject to rapid deterioration or alteration.
L & rsquo; eventual disbursement of funds in repayment by THE CLUSTER, if due, will happen & agrave; pursuant & rsquo; art.56 paragraph 1 Consumer Code in pi & ugrave; soon as possible, but no later than 14 days from the date on which the & rsquo; event giving rise to reimbursement & egrave; verified and in case of withdrawal from the day & egrave; aware of its exercise on the part of & rsquo; User. THE CLUSTER eseguir & agrave; reimbursement using the same means of payment used by & rsquo; Member for the initial transaction, unless expressly agreed differently with the & rsquo; User and provided that it does not incur any fees as a result of & rsquo; use of different means of payment. THE CLUSTER & agrave will not; required to reimburse the cost of delivery if the & rsquo; User has expressly opted for a type of delivery other and pi & ugrave; expensive than that offered by THE CLUSTER. It is understood that, with the exception of cases where THE CLUSTER has decided to withdraw the property directly, THE CLUSTER potr & agrave; withhold the reimbursement until he has received the goods back, or until & eacute; l & rsquo; User has supplied evidence of having sent back the goods, whichever situation occurs first.
THE CLUSTER & agrave will not; liable for damages that may result from & rsquo; use of the Site such as computer viruses, omissions, service interruptions and failures of the software, even to the detriment of the computer equipment of & rsquo; User, which prevent or delay the provision of services if they are due to external causes , force majeure and / or any third party's non-willingness & agrave; the holder. THE CLUSTER sar & agrave; liable for any defects or difformit & agrave; found in Direct Sales, for which responsibility towards & rsquo; & User will agrave; exclusively. Consequently, l & rsquo; User & egrave; informed that in such situations will have & agrave; address their complaints and act only against. Anyway THE CLUSTER may in no circumstances be held responsible for delays or defects or difformit & agrave; & Egrave;